jueves, 12 de mayo de 2016

NEUROMARKETING

Aquí se muestra un interesante documental sobre el neuromarketing.
Este documental describe las técnicas que haciendo uso de la neurociencia tratan de encontrar como funciona el cerebro y los procesos de decisión inconsciente del consumidor.

jueves, 28 de abril de 2016

Customer Service

First we are going to introduce the Customer Service:

customer service

Secondly read some tips for a good Customer Service

customer-service-fundamentals


Could you try to talk to each other giving your opinion about these issues


Useful expressions

Giving your Opinion

Asking for Opinion

  • So, what do you think, laura)
  • What is your opinion about this issue?
  • How do you feel about this?
  • I believe that …
  • I think that…
  • In my opinion / view…
  • As far as I’m concerned…
  • To be honest, I believe that….
  • If you ask me….
  • Generally speaking, I think..
  • To my mind…
  • I don’t think ……

Agreeing and disagreeing

  • I agree that….
  • I totally agree with you on that…..
  • I agree with what you say……
  • I see your point, but…..
  • I’m sorry but I don’t agree with you…
  • I’m not sure that…./if…

lunes, 4 de abril de 2016

jueves, 3 de marzo de 2016

The Internet in Real Time

This website about market research Penny Stock Lab. shows us some interesting information about the huge movement in social network around the world. Do you want to have a look at virtual world?


internet in real time

domingo, 17 de enero de 2016

HOW TO WRITE A BUSINESS LETTER

Some guides about writing business Letter. The following web show you some recommendations to write appropiate Letter. I hope you find it interesting
Business Letter Basics

miércoles, 18 de noviembre de 2015

Instant Messaging

What do you know about English abbreviations used in instant messaging as "Messenger" or "Google Talk".
Here you can find some of these abbreviations!

abbreviations