Customer Service

First we are going to introduce the Customer Service:

customer service

Secondly read some tips for a good Customer Service

customer-service-fundamentals


Could you try to talk to each other giving your opinion about these issues

Useful expressions

Giving your Opinion

Asking for Opinion

• So, what do you think, laura)
• What is your opinion about this issue?
• How do you feel about this?

• I believe that …
• I think that…
• In my opinion / view…
• As far as I’m concerned…
• To be honest, I believe that….
• If you ask me….
• Generally speaking, I think..
• To my mind…
• I don’t think ……

Agreeing and disagreeing

• I agree that….
• I totally agree with you on that…..
• I agree with what you say……
• I see your point, but…..
• I’m sorry but I don’t agree with you…
• I’m not sure that…./if…